Privacy Policy
Last updated: November 2024
1. Introduction
HLLM ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our multi-agent orchestration platform.
2. Information We Collect
Account Information
- Name and email address
- Password (encrypted)
- Account preferences and settings
Usage Data
- Chat sessions and message history
- Agent configurations and patterns used
- Execution traces and metrics
- Files and images uploaded to the service
Technical Data
- IP address and browser type
- Device information and operating system
- Access times and referring URLs
3. How We Use Your Information
We use your information to:
- Provide, maintain, and improve the Service
- Process your requests and transactions
- Store and display your chat history and configurations
- Send you technical notices and support messages
- Respond to your comments and questions
- Analyze usage patterns to improve user experience
- Detect and prevent fraud or abuse
4. Data Storage and Security
Your data is stored securely using industry-standard encryption and security measures. We use Supabase for database and file storage, which provides:
- Encrypted data at rest and in transit
- Row-level security for data isolation
- Regular security audits and compliance certifications
While we implement reasonable security measures, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security of your data.
5. Third-Party Services
We integrate with third-party AI model providers to deliver our Service. When you use our platform, your prompts and inputs may be processed by:
- OpenRouter (AI model routing)
- OpenAI, Anthropic, Google, and other model providers
- Supabase (authentication and data storage)
Each of these providers has their own privacy policies governing how they handle data. We recommend reviewing their policies for more information.
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. Chat history and execution data are retained until you delete them or your account is terminated. You can delete your chat sessions at any time through the application interface.
7. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing of your data
- Request portability of your data
- Withdraw consent where processing is based on consent
To exercise any of these rights, please contact us at the email address below.
8. Cookies and Tracking
We use essential cookies for authentication and session management. These cookies are necessary for the Service to function and cannot be disabled. We do not use tracking cookies or third-party analytics that track you across websites.
9. Children's Privacy
The Service is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the Service after any changes constitutes acceptance of the new policy.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at Traves.Theberge@gmail.com